FAQ

How much does it cost to attend the Splash User Conference May 23 – 26?

Introductory Pricing (through March 9): $1,295 per attendee
Early Bird Pricing (through April 13): $1,495 per attendee
Standard Pricing (through May 11): $1,595 per attendee
Conference Rate (through May 26): $1,795 per attendee
Virtual Rate (through May 26): $650 per attendee

How much does it cost to attend the Hands-On Workshops?

The prospect, introductory & advanced workshops, including breakfast & lunch cost $800 per attendee. Attendees should bring their own laptops for the workshops.

What is the guest policy?

Anyone attending any conference events, including meals or receptions, must be registered. You can purchase a guest pass as an add-on to your registration, which includes entry to the Opening Reception and the Splash Night Out event for $300. Your guest can be added on during registration. Guests attending Splash Night Out must be 21 years of age.

Where is onsite registration and what are its hours? When can I pick up my badge?

You can pick up your badge and conference materials once you arrive to the meeting in the registration area at the Henry B Gonzalez Convention Center. Onsite registration hours are: Sunday, 5 to 7 PM; Monday, 7:30 AM to 7 PM; and Tuesday, 8 AM to 1:30 PM.

I have questions about my registration, who can I contact?

You can reach our registration service by email [email protected] or by calling 678-341-3062.

What is the cancellation policy of the meeting?

We will process refunds for any cancellation until April 29, 2022. We cannot process any refunds after that date. Please note that a 3.5% administrative fee will be subtracted from the refund amount to cover credit card processing costs. If you cannot attend a Splash event after this time, you are permitted to send another employee from your company at no additional charge. If you need to do this, please send an email to [email protected] with details of the person attending in your place.

Where will the meeting take place?

The Splash conference in 2022 will take place at the Henry B. Gonzalez Convention Center. The address is 900 E Market St, San Antonio, TX 78205

How do I book my hotel room?

Click here to book your room at one of the 4 select hotels.

Am I required to wear my badge?

Yes, badges are required for admittance to all sessions, meals, and evening parties.

Is there an official conference hashtag I can use in my social media posts?

The conference hashtag is #SplashSanAntonio

How can I obtain a copy of a presenter’s presentation?

Presentations that have been approved to be shared will be made available to registered attendees through the mobile event app or on our Splash website.

Will I be able to obtain Continuing Education Credit?

Participation in the Splash User Conference is eligible for Continuing Education Credit. Attendees will receive 1 CPE credit for every 50 minutes of eligible sessions attended. Attendees’ badges MUST be scanned by the CPE attendant when entering the course to receive credit. Sessions shorter than 50 minutes do NOT qualify for CPE credit.

Once your CPE hours have been calculated, your certificate will be emailed to you the week after the Splash conference. To request another copy, email [email protected].

Are there accommodations for people with disabilities and those requiring special assistance?

In compliance with the Americans with Disabilities Act, we will make all reasonable efforts to accommodate persons with disabilities at the conference. Please submit requests no later than April 23 to [email protected]. Flying to the conference? The TSA Cares program can simplify travel for attendees with special needs. Information regarding disabilities and special assistance will remain confidential.

Can I use my mobile phone during the conference?

As a courtesy to presenters and other attendees, we ask that you kindly turn off your mobile phones or set them to vibrate during sessions and keynote presentations. Please quietly exit the room to attend to important phone calls. Videotaping of any sessions is strictly prohibited.

Who do I contact for general conference questions?

Please send all general conference questions to [email protected].

How do I log on to wi-fi?

Wi-fi will be provided for attendees of the Splash conference in meeting areas. The username and password will be available at a later date.

Where do I catch the Shuttle for Splash Night Out?

Shuttle transportation will be provided for Splash Night Out attendees from 7 PM to Midnight. You can catch the shuttle at the Convention Center drop off (for Grand Hyatt or Marriott Riverwalk) or from the front drive at the Westin Riverwalk or Marriott Rivercenter.

Are there any give-back opportunities at Splash?

Splash Gives Back in Orlando is thrilled to support The San Antonio Food Bank. The San Antonio Food Bank takes pride in fighting hunger, feeding hope in 29 county service areas. They believe that no child should go to bed hungry, adults should not have to choose between a hot meal and utilities, nor a senior sacrifice medical care for the sake of a meal.

Founded in 1980, The San Antonio Food Bank has quickly grown to serve 120,000 individuals a week in one of the largest service areas in Texas. Their focus is for clients to have food for today but to also have the resources to be self-sufficient in the future.

Fighting hunger is their number one priority but we also serve to educate and provide assistance in many other ways. We achieve this through our variety of programs and resources available to families, individuals, seniors, children, and military members in need. Check out the Splash Gives Back page for more details!

Does Splash have any options for physical fitness during the conference?

Join us for the Splash Fun Run on Wednesday morning at 7 AM! Check out the fun run page for more details.

Tell me about the Partner Summit.

The Partner Summit is a great opportunity for partners to learn more about working with OneStream and successful procedures for implementations, go to market and more. Be sure to join us on Monday at the Convention Center for lunch and these sessions.

Will any of the conference sessions be live-streamed or be accessible through video recordings?

Yes, the keynotes and select breakout sessions will be available via live-stream and through the Splash virtual experience platform (with paid event registration). For more details, visit the Splash Virtual page.

Will there be photographers/videographers at the conference?

Yes. Registration and attendance at, or participation in, the Splash 2022 Conference constitutes an agreement by the registrant to OneStream's use and distribution of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities.

What do the lanyard colors represent?

Yellow = Customer
Red = Prospect
Green = Partner
Blue = Employee
Black = Other (staff, analyst or press)

Will you have any options available to store bags on Thursday after hotel check-out?

Yes, luggage storage will be available at the Convention Center near the registration area from 8:30 AM to 1:30 PM at no charge.

Conference FAQ